Postcode: EX34 8NU
Telephone: 01271 813 837

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Late Arrival

 Updated Wednesday 10th July 

We are trying to keep things as normal as possible on the park this year, but here is some important information.

If you or any of your party have had any COVID symptoms in the two weeks leading up to your holiday, or have been in contact with anyone with symptoms, have been told to self-isolate or are awaiting Coronavirus symptoms then please stay at home and we will postpone your booking. 

For the NHS track and trace service, we need to have a record of names & contact numbers (for 21 days) for all members of your party.  Please could you reply with this information before you arrive?

Arrivals

Upon arrival, please stay in your car, and phone us on 01271 813 837.  We will walk to your car and give you instructions of how to get to your pitch.  Please park on the left where the New Arrivals sign is. 

This year, we can only accept arrivals between 12:30pm and 5:30pm.  If you arrive after 5:30pm you will have to park in the carpark overnight, and check-in the next morning. 

If you need any help reversing your caravan onto pitch, please phone us, and we will site your caravan using our vehicle.  Please DO NOT ask or accept help from neighbours as this could cause problems with social distancing and spreading the virus.

Toilets & showers

All toilets and showers on the park will be closed for the duration of your stay.  Toilet chemical emptying points are positioned around the park (Elm 3 and pitch 10 points will be closed).  Please only use GREEN chemical and not blue chemical.  We have green chemical available in our shop. 

TV aerial cable hire

This year we will be unable to hire-out TV cables.  However, we do have them for sale as usual. 

Ice pack hire

Unfortunately, we are unable to loan ice packs this year.  Although, we do have pre-frozen blocks for sale.  We do not have a facility to freeze your own blocks.

Guests

We would normally allow your friends and family to visit your pitch, but because of the complications this causes for the Government track and trace procedure, we are unable to accept any non-booked visitors onto the park.  This will be strictly policed on the park for yours and their safety.

 Extra Cars

All extra car's must be booked-in, and MUST be kept in the car park at all times.  This is so that we can monitor any guests. 

Groups

In line with the current law, you are only able to socialise with one other household at a time.  This will be strictly policed on the park, and only two household will be able to pitch next to each other.  This includes children socialising with other children.

Shop & reception

We can allow two families, or a maximum of six people in the shop and reception at a time. 

We will only be accepting card payments in reception, the shop, cafe, bar and restaurant.  We can supply change for the laundrette. 

If possible, please wear a face covering for when using the shop, reception, cafe, bar and restaurant

Lakeside Café, Bar & restaurant

Our café, bar and restaurant are open as usual, albeit with tables further spread out in-line with Government regulations. 

Our full menu is available to eat-in or take-away.  Please call 01271 813 872 to reserve your table or place your order. 

If possible, please wear a face covering for when entering the, cafe, bar and restaurant

Children’s play parks

The children’s play parks will be open, as usual.  If there are more than two other families using the equipment, please if possible, wait until they have finished. 

Please ensure all children are accompanied when using the play parks, going into the shop or cafe/bar/restaurant.

 

We hope you enjoy your stay, and we thank you for your support over the last few months.  This has been a difficult time for everyone, and for us it's been a struggle keeping the park ready to open, with all our staff furloughed. 

If you have any queries, please drop us a line.

All the best

Rich, Andy, Carol & Ray Legg

This site is amazing ,clean, peaceful,and beautiful.the warden greeted us on arrival and took us to our pitch which was ...


Trish Bolton

The site is Family run and they really are accomodating. The showers and toilet blocks were very clean and the laundry facilities...


We stayed in August with our 2 children aged 10 and 8 and we all loved the place. It felt safe and was nice and quiet, especially...


Mariam Lester

Staff always friendly and polite,beautiful area and extremely quiet,so much to do close by, we will be returning in April...


Alan & Sam Kennett

Great location on bus route and near bike trails.Restaurant good idea for breakfast.Stunning valley location and walks round...


Christine Gayfor

We stayed in Kingfisher Meadow which was very flat and the pitches were well spaced out. The site were very accommodating...


Mrs. Kell

We found all the staff very helpful and friendly. Excellent facilities and very well kept grounds and gardens. Large pitches...


was brilliant....very friendly staff....we rolled in with no booking on easter weekend and they put us up in a very spacious...


A Hidden Gem!... Excellent facilities, heated shower floor area! Really excellent clean facilities! September 2013...


Extremely friendly and courteous staff, ideal location, good sized pitch and excellent amenities  ...


September 2013

35 acres of lovely seclusion in North Devon. For such a large site the feeling of seclusion is lovely…We hadn't booked...


September 2013

Fantastic Location…surrounded by trees and walks…...


September 2013

Great site with great people... Visited in Early August and was not disappointed at all to the point where our 3 day stop...


August 2013

The location is great for visiting Woolacombe, Ilfracombe and the rest of North Devon....


August 2013

Ideal location for North Devon, shop has all you would need for basics, papers, bread, milk, and then some!...


August 2013

A cracking weekend! The park is in such a beautiful location…Shall be back again for the same next year, if ...


August 2013

We had a Premier pitch with picnic table…The river and woodland walk are great for kids as are the children's playgrounds...


July 2013